Volunteer I.T. Tutor
Role Description
The
Volunteer I.T. Tutor role involves providing one-to-one computer coaching to
older people (50+) who have no knowledge – or very little knowledge – of
information technology, in order to introduce them to computer basics, the
world-wide web and e-mail, using a variety of sources.Essentially, we are “taking the mystery out
of modern technologies”.
Any
queries you may have during your time with us should be referred to your
Volunteer Computer Centre Co-ordinator or to Age Concern Hampshire’s Lifelong
Learning I.T. Co-ordinator.
Objective:
- To help Age
Concern Hampshire provide opportunities for older people (50+)
- To teach I.T. skills in a safe, friendly and
supportive environment.
The
role involves:
- Giving older people (50+) who may never have seen a
computer before, the choice of learning something new
- Raising awareness of the Internet and how to access
information
- Adhering to the relevant Age Concern policies and
procedures, such as Confidentiality, Health & Safety and Equal
Opportunities
- Full
induction training will be provided to all volunteers.
Your
role will also require you:
- To assist older people (50+) to learn the basics of
computing as well as specific applications such as shopping on-line, emailing
friends & family and finding information
- To complete a report for each learning session to
ensure that learning objectives are met
- To be committed to the value of older people (50+) in
society
- To be willing to undertake induction training, work to
guidelines and policies on Health & Safety, confidentiality, equal
opportunities etc.
- To be willing to raise awareness of Age Concern
Hampshire’s services and activities
- To be willing to travel and work in a range of
different environments and settings if required
The
skills required for this role are:
- Computer literacy to the level of transferring basic
knowledge to older people (50+), including PC’s, Tablet PC’s, IPad, Windows,
Android, Apple
- Confidence, enthusiasm and ability to deal
sympathetically, patiently and sensitively with all users
- Good communications skills e.g. listening, empathy,
using plain language
- Reliability
- Understanding the need for confidentiality
- Sense of humour
Suggested
hours: To
be mutually agreed, but usually a minimum of 4-6 hours per week, for a minimum
duration of ten weeks.
Expenses: Age
Concern Hampshire will repay any agreed expenses (bus fares etc.) on production
of receipts paid out in the course of journeys, so that you are not out of
pocket.Travel expenses will be paid on
a mileage basis for all authorised journeys undertaken.
If you would be interested in becoming an IT Volunteer please contact us via our Freephone 0800 328 7154 or complete an application form and send to enquiries@ageconcernhampshire.org.uk
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