Age Concern Hampshire is an independent charity which works across the county to promote independent living to over-50s, and has a vision in which getting older is a positive experience where all older people are respected, valued and are able to make informed choices.
Our mission is to assist older people to increase their independence, knowledge, income, wellbeing and sense of purpose. We will do this by
TRUST: We are committed to earning and keeping the trust of our service users, staff and volunteers, partners and older people of Hampshire. We are proud about the excellent reputation our charity has gained, and recognise this has been achieved through the dedication of our staff and is a strength of our organisation.
FAIRNESS AND DIGNITY: We value diversity highly, and respect the needs of individuals. We strive to deliver services that ensure all older people can lead a fulfilling independent later life, with dignity. We care that in both our day to day interactions and in our project work we show our respect for diversity and individuality.
EFFECTIVE COMMUNICATION: Through excellent communication we can convey the breadth of services available for older people in the community, and can help combat loneliness by building links with others. Within our organisation effective communication helps everyone to work to the best of their ability.
VOLUNTEERING: We believe that every member of the community has a right to opportunities for volunteering. This reflects our understanding that we contribute positively to the community through helping older people in Hampshire.
OPEN TO CHANGE: We must listen and respond to the needs and opinions of older people within Hampshire to give maximum choice. Being open to change in our work is vital for our success.
PARTNERS: We must work in an open way to encourage partnerships to deliver the best services for older people in Hampshire
QUALITY: We conduct our work in a professional way to continue to aim for the highest quality of service in everything that we do.
The organisation has a turnover of £2.4m and is supported by over 175 staff and nearly 400 volunteers.
Our quality and commitment is demonstrated by our accreditations which include an Advice Quality Standard award, Investors in People Gold and ISO 9001.