Outline of the role

Can you offer a few hours a week to help older people across Hampshire as part of a friendly, dedicated team, with the flexibility to work from home?

You will support a range of administrative tasks, including responding to client enquiries via email and phone, and using our computer system to record and update client records. Strong IT proficiency is essential. Training will be provided, and all necessary equipment including a laptop and phone will be supplied.

Other tasks may include making client review calls, distributing posters in the local community to promote our service, sending out emails to wider networks, and attending events with the coordinator.

You will be required to undertake induction training/update training/reading of policies. A DBS check will also be required.

Skills

To be an Admin support Volunteer, we are looking for someone who has:

• Good IT skills, with strong experience using a CRM system
• Excellent communication skills, both in writing and orally (over the phone)
• Good interpersonal skills
• The ability to work well as part of a team and autonomously

What is it in for you?

• Becoming part of a friendly and dedicated team
• Supporting a local independent charity
• Meeting people and making new friends
• Enjoying new experiences