Role Purpose
Age Concern Hampshire is looking for a compassionate, organised and proactive Volunteer Development & Engagement Coordinator to support the recruitment, coordination and ongoing development of volunteers across the charity.
Working closely with service leads, you will help strengthen volunteer involvement across a range of services and projects, including supporting activity linked to our Living Well in Later Life programme. You will play a key role in helping volunteers feel valued, supported and connected to the wider organisation, whilst ensuring safe, effective and consistent volunteer processes.
The Volunteer Coordinator role will help lead and manage volunteers within our Information Service team. The successful candidate will be responsible for coordinating and supporting our vibrant volunteer program across the county.
The Volunteer Co-Ordinator will oversee and co-ordinate the Volunteers within the aims, policies, and principles of Age Concern Hampshire (ACH), including the supervision and recruitment of volunteers. As well as supporting with the management of data on our CRM and ensure the safe working practices of all volunteers.
Personal Qualities needed to be a successful Volunteer Co-ordinator:
- Compassionate and caring;
- Highly motivated to ensure a high-quality efficient and safe service;
- Excellent communication skills and ability to adapt communication style to the needs of the listener;
- Honest, trustworthy, reliable and respectful;
- An excellent team player.
Skills and Experience we are looking for in our Volunteer Co-ordinator:
- Educated to at least level 2, e.g. GCSE grade C
- Ability to empathise with older people, with an interest in their welfare
- Experience of supervising volunteers/staff
- Experience of giving information and/or advice either face-to-face or by telephone
- Willingness to learn and keep up-to-date on benefits and services available to people over 50
- IT literate with sound working knowledge of Microsoft Office e.g. Word, Excel, PowerPoint and experience of using databases.
- Excellent customer service skills
- Knowledge of Data Protection principles and Safeguarding regulations
- This role is ideal for someone with experience of working with volunteers, strong organisational skills and a passion for supporting older people and local communities. In return, in return you will receive a competitive salary of £12.92 per hour.
Age Concern Hampshire is an independent Registered Charity, which has been passionate about supporting older people since 1985. We are committed to excellence by providing the best possible support and care to enable older people to live as independently as they can to make the most of their ageing journey. Our Day Care and Wellbeing Centres specialise in supporting people who require extra assistance due to their physical or mental health needs. As well as the practical things like help at meal times, bathing and personal care, we provide a caring and safe environment where older people can make friends and have fun!
Working for Age Concern Hampshire
We are proud of our open, honest, collaborative culture where staff can thrive. We strive to ensure everyone always feels valued, supported, listened to and appreciated. As well as the immense job satisfaction you will get from making a real difference to the lives of older people in your local community, you will have continuous opportunities for training, continuous personal development and career progression. You will work with our incredible teams of caring, dedicated and friendly employees and volunteers.
Other benefits include:
- A competitive salary
- 22 days paid holiday, plus bank/public holiday
- An Employee Assistance Programme offering 24 hour confidential support on a wide range of issues
- COVID-safe working practices
Age Concern Hampshire is an equal opportunity employer and welcomes applications from suitably qualified people from all sections of the community.
If you feel you have the right skills and want to join our team to make a real difference then apply today using the form on this page or email your CV to hr@ageconcernhampshire.org.uk
We would love to hear from you and what you can bring to this role.
